In- and Outbound Telephony
- Intelligent virtual telephony agent embedded in contact center processes
- Takes all calls to understand callers requests
- Decides to handle the call fully automated or hand it off to human agents
Our Wingman AI driven solutions are based on our 1:1:1 philosophy of business pragmatism and technology realism whilst the experience always stays human! This supports our customers in thinking big big, starting small, delivering value and ROI quickly and improve continuously.